Knowledgebase
Invalid Product Numbers in Digital Control Module (DCM)
Posted by Lloyd Jansen on 25-02-2014 05:43 PM

Symptom:

Invalid Product Numbers in Digital Control Module (DCM)

Cause:

There may be an incorrect setting with your Channel Number Alias Fields

Solution:

Using the following example,:
If �Details� field of DCM it is saying "Invalid Product(46)" and you are using a �Noritsu Lab�
You will need to do the following:

1. Open DCM

2. Click on Menu > Channel Number Alias > Digital Link (If the problem relates to a standard lab print)

3. Check the following fields Product No, Alias, and Alias Border for the product number �46�
Note that some Nortisu Labs use Alias Codes in the following convention 245, 233,
232 etc.

4. If your 4� x 6� prints on your DCM have the following setup
Product No: 46
Alias:46
AliasBorder:46

5. This will need to be changed to: (example only)

Product No:46
Alias:233
AliasBorder:233

If 233 is your Noritsu setting for a 4�x 6� print then this will stop the Invalid Product appearing in your DCM.

Applies To:
All versions of DCM

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