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Knowledgebase : Legacy > Digital Control Module
error message is �printer spooler service not enabled� or �printer spooler service is not running� Fix: Start�run�type in �services.msc��scroll down to printer services, right hand click and restart�find the services for that specific printer, right h...
Other info: Job has been sent completely to the image path and is there with the images and info.xml, info.txt Job can be seen when going to resubmit yet when attempting to resubmit it nothing happens Solution: run a query against that job, change the...
To cancel the CD viewer tool from being burned with the images you need to do the following: On the DCM computer you need to: Go to my computer-->local disk c-->ceon-->rename the folder cd viewer to "Xcd viewer" that will stop DCM from including tha...
Resubmitting an Agfa Link Job in DCM I am using Agfa Link and I cannot resubmit a job. How do I resubmit a job in DCM? 1. Close the Agfa Link 2. Go to C:AgfaLink 3. Find the corresponding job number folder you wish to resubmit 4. ONLY Delete the en...
Symptom: Invalid Product Numbers in Digital Control Module (DCM) Cause: There may be an incorrect setting with your Channel Number Alias Fields Solution: Using the following example,: If �Details� field of DCM it is saying "Invalid Product(46)" ...